Skills library

54 specialist skills for lifecycle marketing.

Orbit ships with 54 structured methodologies — not prompts, frameworks. Each skill is a step-by-step protocol for a specific discipline: segmentation, deliverability, win-back, experiment design, Braze implementation, and more. They run inside Claude Desktop via the Orbit MCP extension.

How skills work inside Claude

When you install the Orbit MCP extension and ask Claude a lifecycle marketing question, Claude routes the request to the matching skill automatically. The skill loads its full protocol — triggers, questions to ask, frameworks, output format — and Claude applies it. You don't pick the skill; Orbit picks it for you.

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Strategy & planning

Designing, auditing, and sequencing lifecycle programs from first principles.

Lifecycle Program Design

Architect a lifecycle program from first principles — trigger logic, audience rules, message sequencing, and success criteria — before a single message is written.

Lifecycle Audit

A systematic protocol for evaluating an existing lifecycle or CRM program against best practices, deliverability health, and revenue impact.

Lifecycle Program Brief

The standard template for documenting any lifecycle program before, during, or after build. Every brief follows the same structure so reviews, handoffs, and audits are fast.

Project Kickoff

A structured protocol for aligning all stakeholders at the start of a project. Prevents scope confusion, unclear ownership, and no agreed definition of done.

Discovery Sprint

A structured five-step protocol for validating problems and solutions before committing engineering resources.

Segmentation Strategy

A structured protocol for designing and maintaining audience segmentation that is precise, actionable, and grounded in real user behaviour.

Retention Economics

Turn user metrics into revenue implications, investment justifications, and growth models. LTV, payback, churn impact, and ROI modeling for lifecycle.

Strategic Stress-Test

A repeatable protocol for pressure-testing any strategy, business case, or plan before it gets momentum.

Martech Stack Audit

A systematic protocol for evaluating a marketing technology stack: data flow, integration health, redundancy, gaps, and vendor fit.

Attribution Audit

A systematic protocol for auditing and rebuilding a marketing attribution model — starting with the definitional alignment most teams skip.

Customer Journey Mapping

A structured protocol for documenting the full customer experience across channels, touchpoints, and emotional states — before designing lifecycle interventions.

Onboarding Design

A dedicated protocol for designing onboarding programs that reliably move new users from signup to activated — covering aha moment, architecture, in-product and email coordination.

Lifecycle Reporting Framework

A structured protocol for designing a lifecycle metrics system — from raw event data to executive dashboard — that drives decisions rather than generating reports nobody reads.

CRM Data Model Design

A protocol for designing and auditing the customer data architecture that underpins all lifecycle, segmentation, and automation work.

Channel & deliverability

The channels lifecycle programs ride on, the rules that govern them, and the programs that cross them.

Production

Turning strategy into built emails, modules, and QA'd artifacts.

Braze integration

Skills that read from and write to a real Braze workspace.

Braze Documentation Expert

Deep platform expertise for Braze — Canvas architecture, campaign configuration, segmentation, Liquid personalisation, Connected Content, deliverability.

Braze Instance Audit

Pull a complete inventory of all Canvases, campaigns, segments, content blocks, templates, events, and attributes in a Braze workspace.

Braze Canvas Designer

Map an Orbit lifecycle program to a Braze Canvas and create it via the Braze REST API — or preview the payload in dry-run mode.

Braze Canvas & Campaign Reader

Read the full structure of an existing Braze Canvas or campaign and optionally reverse-map it into an Orbit message plan for import.

Braze Content Block Audit

Inventory all Braze Content Blocks with duplicate detection, stale block identification, and optional deep content analysis.

Braze Data Model Validation

Verify that the custom events and attributes your Orbit programs depend on actually exist in the live Braze instance.

Braze Deliverability Health Check

Pull hard bounce and unsubscribe data from Braze and produce a health assessment with actionable recommendations.

Master Template Workflow

Import an existing HTML template, parse it into reusable sections, generate N content variations, and manage image assets via the Braze media library.

Braze Namer

Generate consistent, structured naming conventions for any Braze asset — deterministic name strings from configurable dimensions.

Braze Performance Dashboard

Pull time-series performance data for Canvases, campaigns, and segments from Braze — entries, conversions, open/click rates, segment growth.

Braze Segment Analysis

List and analyse all Braze segments with details, tags, size trends, and issue detection.

Braze Template Sync

Orbit's protocol for publishing reusable email components and compiled templates into Braze via the API.

Braze Test User Validation

Look up Braze user profiles by external ID or email to validate personalisation data, subscription status, and push tokens for QA.

Braze Build Packager

Orbit's handoff protocol for turning lifecycle plans and email assets into a Braze implementation bundle.

Platform experts

Deep documentation expertise for CRM and analytics platforms.

Operations

Documentation, research, and source rigour.

Editorial

How Orbit writes, rewrites, and evaluates every piece of user-facing language.